FAQs
Please note that all LUCAVI products shown are in Italian sizes. For a more oversized fit, we recommend one size up. Each product includes a Size Guide to help you find the perfect fit.
The Size Guide is designed as a reference to assist with your selection. If the size you choose isn’t quite right, you are welcome to return the item.
If you’re unsure about sizing or need further assistance, our Customer Support team is here to help - sales@lucavi.co.uk
At LUCAVI, we aim to make your shopping experience seamless and convenient by offering a variety of secure and flexible payment methods. You can choose from:
- Apple Pay
- Google Pay
- Visa, Mastercard, and American Express
- PayPal - Pay in 3 interest free payments, pay later
- Klarna - Pay in 3 interest free payments, pay in 30 days
- Clearpay - Pay in 4 interest free payments
At LUCAVI, we provide reliable shipping services worldwide sent via Royal Mail.
UK: Free delivery, estimated to arrive within 2-3 business days.
Europe: £9.99 shipping fee, with delivery within 4-9 business days.
International (Outside Europe): £19.99 shipping fee, with delivery within 8-15 business days.
Do you offer free delivery?
Yes, we offer free delivery within the UK on all orders.
How can I track my order?
After dispatch, you’ll receive a tracking number via email or SMS, allowing you to monitor your order’s progress until it arrives at your doorstep.
We recommend following the care instructions provided with each garment. Many of our items should be hand-washed or dry-cleaned to preserve their materials and intricate detailing. Diamante products should be washed inside out on a cool wash or hand washed.
LUCAVI blends ethical and sustainable production practices with handcrafted details and high-quality materials to create enduring, timeless designs. Our versatile collections are crafted for a flattering fit, exceptional comfort, and bold style. Built to last, they retain their quality and maintain an impeccable appearance, even after multiple washes, making them a valuable investment.
The Diamante Tees are designed to feel completely weightless, offering a luxurious and comfortable experience. Featuring thousands of intricately placed diamante crystals, the fit is crafted to hang so lightly that you won’t even notice the embellishments - no different from wearing a printed design. Advanced craftsmanship by hand ensures the crystals are evenly distributed, allowing the fabric to drape naturally on the body while maintaining a flattering silhouette, ensuring all-day comfort without compromising on style.